Contact Us

At My Friend®, we’ve worked hard to make the passing of your pet easier on you and your family. For more information about the My Friend® Pet Loss Kit and how you can truly honor the memory of your pet, contact us today.

Customer service phone number

Customer service email

Return address:
P.O. Box 1192
Big Sandy, TX 75755-1192

If you are not satisfied with your My Friend Pet Loss Kit you can return it for up to 14 days from its receipt. Click here for the policy regarding returns, replacements, and refunds.